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Before tenants can pay rent online through PropManager, you need to connect at least one payment gateway. A payment gateway is the secure service that moves money from your tenant’s bank account or card to yours. PropManager supports leading payment gateways including Stripe for card payments and Plaid for ACH bank transfers, and you can run both at the same time.

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Supported Gateways

Stripe

Accept credit and debit card payments. Funds are deposited to your linked bank account on a rolling 2-day payout schedule.

Plaid (ACH)

Accept direct bank-to-bank ACH transfers. Lower per-transaction fees make this ideal for monthly rent collection.

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Connect Stripe

Stripe enables tenants to pay rent using any major credit or debit card. Complete the steps below to connect your Stripe account to PropManager.
Stripe requires identity verification before it releases payouts to your bank account. Have your government-issued ID and business details ready during setup. Payouts remain on hold until verification is complete, which typically takes 1–2 business days.
1

Open Payment Gateway Settings

In your PropManager dashboard, go to Settings > Integrations > Payment Gateways.
2

Click Connect Stripe

Find the Stripe card and click Connect Stripe. You’ll be redirected to Stripe’s secure onboarding flow.
3

Log In or Create a Stripe Account

Sign in to your existing Stripe account, or create a new one if you don’t have one yet. Stripe accounts are free to create.
4

Authorize PropManager

Review the permissions PropManager is requesting — these allow PropManager to create payment links and receive payout confirmations on your behalf. Click Authorize access to continue.
5

Stripe Is Connected

You’ll be redirected back to PropManager. Stripe will appear as Connected in your Payment Gateways settings. Tenants can now pay rent by credit or debit card from their tenant portal.

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Connect Plaid (ACH)

Plaid powers ACH bank transfers, letting tenants pay rent directly from their checking or savings account. ACH transactions typically settle within 3–5 business days.
1

Open Payment Gateway Settings

In your PropManager dashboard, go to Settings > Integrations > Payment Gateways.
2

Click Connect Plaid

Find the Plaid card and click Connect Plaid. The Plaid Link window will open as an overlay.
3

Authenticate Your Bank Account

Follow the Plaid Link flow to search for your bank, sign in with your online banking credentials, and select the account where rent payments should be deposited. Plaid uses bank-level encryption throughout this process.
4

ACH Payments Are Enabled

Once your bank account is verified, Plaid will appear as Connected in your Payment Gateways settings. Tenants can now select bank transfer as a payment method in their tenant portal.

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Payment Fees

Processing fees apply to every transaction and are set by the payment gateway, not PropManager. The rates below reflect standard published pricing and may vary based on your gateway account terms.
GatewayPayment MethodFee
StripeCredit / Debit Card2.9% + $0.30 per transaction (standard rate)
PlaidACH Bank TransferLow flat fee per transaction — see your Plaid account for current rates
By default, processing fees are deducted from your payout (i.e., charged to you as the landlord). If you’d prefer to pass fees on to your tenants, go to Settings > Payments > Fee Handling and select Pass fees to tenant. Tenants will see the fee itemized at checkout before they confirm payment.
Connect both Stripe and Plaid to give tenants the flexibility to choose their preferred payment method. Tenants who pay by ACH bank transfer typically have lower return-payment rates, while card payments settle faster. Offering both options tends to improve on-time payment rates overall.